Located on the Delaware River with fantastic views and reviews (from other sites) prompted us to dine at the Chart House. Greeted by free valet we walked a few steps and were inside awaiting our table (had reservations). Not quite busy yet with plenty of empty tables we waited, about 5 minutes while the host and hostess discussed where we and the few others waiting were to be seated. Seated at a table with a great view, we received our menus, listened to the specials and our drink orders were taken.
Started off with a hot appetizer, Calamari & Friends. The friends, breaded and a variety of peppers and baby Octopus. Breading had a great flavor, Calamari was tender and the Octopus, tender with huge flavor. Topped with thinly peeled fried sweet potatoes. Great offering that easily satisfied two.
Soup or Salad we had both. The salad came from the salad bar that offered nothing out of the ordinary. Considering the “status” of The Chart House we expected more choices and something different then your run of the mill salad bar. Gazpacho, chilled tomato soup with crisp fresh vegetables. Far too many onions that overwhelmed and prevented us from finishing.
Coconut Crunchy Shrimp, butterflied, they were firm flavorful. Loved the dipping sauce of citrus/chili. Came on a bed of uncooked rice noodles. What was the point of this? Side was crab fried rice, rice was overcooked and had little flavor outside of the crab chunks placed on top.
Jumbo Crab Cakes> Served with lemon shallot butter that complimented the huge cakes with large lumps of crab meat, zero filler. Downside, delivered to the table warm not hot. Menu stated a side of Asian Green Beans, what was delivered was Asparagus, thankfully we like them!
Closed out with their signature Chocolate Lava Cake that was a superb interpretation of a classic. More-than enough for two was the highlight of the night.
As we said our expectations were HIGH and they were not met. Warm meals don’t cut it and having inedible food on the plate unacceptable. The worst of it all, the waiter asking if we were a card member. Asking if we wanted to hear about (mistake to say yes), he went on a sales pitch for their card and all the restaurants and discounts we could receive. Are you kidding? This is supposed to be white-cloth five-star dining! This cheapens the experience and quite frankly something I would expect from a diner. 5-star pricing, 5-star surroundings, 3-star dining experience. I doubt we would ever return under the same management.